iServer PDF Print E-mail

Terminal Communication:

iServer and iServerPro are the generic communication & management platforms for the iTerminal series. iServer is an application and is typically used for LAN-based solutions for SMB. iServerPro is a web service and the preferred choice for scalable, WAN and Internet based installations. The robust data communication protocol between the servers and the terminals ensures that no data gets lost during the transmission. Security layers are implemented by password management and SSL.

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Terminal Management:

Apart from being communication platforms, iServer and iServerPro also offer terminal management functionality. The terminal management modules of iServer and iServerPro are similar in concept and offer the following functionalities:

  • Terminal definitions
  • Terminal configuration and parameter settings
  • Terminal monitoring and managed services
  • Terminal functional control
  • Terminal firmware control

Terminal Integration:

iServer and iServerPro have an open structure that allows for integrations. It shields the integrator from the burden to implement all the protocols from scratch. Being able to rely on proven technology, it also enables the integrator to create robust solutions very fast, such as reducing the time to market and the investment cost.

1. Database Layer I/F:

Both iServer and iServerPro offer an interface based on a database, consisting of 4 distinct layers;

  • Device Control Layer: handling setup, diagnostics and firmware upgrades
  • Data Layer; collecting data from all iTerminal and storing them in the iServer database
  • Notifications Layer; informing the iTerminals of the availability of new data they should upload
  • Content Layer: allowing the iTerminal to present real time information in a particular format to the users which resides actually on the iServer

All four can run on the same physical server or be distributed over several sites offering increased flexibility (ex; bookings data to payroll provider, device control local IT department).

2. iServer Plug-in I/F:

iServerPro offers an interface layer for each of the above mentioned database interface modules. So basically each functional as it is described in iServer is also a plug-in to iServerPro. This allows the system integrator to write its own functional block as a new plug-in. If, for example, a .Net interface is required for the Device Management, it is sufficient to extend the existing database, based on device management service plug-in in the iServerPro.

Since iServerPro is a plug-in to IIS's GUI is 100% web based. This allows full remote control of iServerPro.

3. Customizations:

If you rather focus on your own application, you can get the iServer with the interface you require. Upon provision of a proper documentation of the required protocol and clear functional analyses, the iServer is the link between your application and the iTerminal providing an instant easy to maintain solution. New features in your application translate seamless to the terminals even with newer generation of terminals, the iServer bridges all potential technology changes and ensures compatibility.

You can also integrate the iTerminal protocols direct, as such writing your own iServer. Support for this is also provided.

 
Integration with Police Zones in Belgium PDF Print E-mail

One of such an integration examples is the integration with the Belgian Federal Police. Amano provides the software and registration devices for the employees to make bookings, and instanteneously the bookings are sent automatically to the iServer. On regular bases the bookings are exported to the central server of the Federal Police, where the bookings are loaded into the the T&A solution (GALOP). At the same time, information is also exchanged in the other direction. The T&A systems couples back valuable information for the employee when he or she makes a booking on a terminal. This way they are updated on their T&A status.

This allows local police zones to easily manage their staff without the hassle of having to copy the bookings manually into the T&A system or exchanging the information with the use of an USB stick.

If you want more information regarding this, you can fill in the contact sheet on this site.